Services provided by appointment only. No Walk Ins.
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Use this button to contact HALO to setup an appointment for your computer repair.

F Y I : No Walk Ins Services provided by appointment only Please read our FAQ and TERMS before you call HALO Hours : Mon - Fri 11 AM - 4 PM HALO is closed weekends Book appointment at least 48 hours prior Call us today at (607) 972-3252 Read our FAQ and TERMS before you book an appointment First time customers - CASH ONLY HALO does not buy, sell or service phones or tablets HALO does not service Apple products After hours calls may incur an Emergency Service Fee Check PRICING page before you call Check FAQ page before you call Check TERMS page before you call No circuit board repairs No in home service calls without active service contract No payment plans No personal checks No financing ZERO BULLSHIT

Repair Diagnosis & Quotation

Diagnosis flat fee per device type. Written quotation available, standard labor rates apply.

STANDARD DIAGNOSIS

Workstations - Laptops
$ 20 00
Per Device
Standard repair diagnosis, up to 15 minutes per device. This service tier covers standard Desktops, Laptops, Thin Laptops and Workstations. Confidential verbal quotation furnished.
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ADVANCED DIAGNOSIS

Servers - Network Appliances
$ 50 00
Per Device
Advanced repair diagnosis, up to 30 minutes per device. This service tier covers Advanced Workstations, Servers, NAS storage devices and most rack mounted enterprise grade network hardware. Confidential verbal quotation furnished.
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REPAIR QUOTATION

Valid for 10 Days
$ 50 00
Per Quote, Per Device, minimum charge
All aforementioned devices and network appliances, charge incurred per diagnosis-per device. Confidential written quotation furnished, delivered by hand to customer or sent as a PDF file attachment via email.
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Hourly Repair Rates

Repair labor rates are per hour, per device unless valid service contract in place, then per diem rate applies.

STANDARD RATE

Workstations - Laptops
$ 80 00
Per Hour - Per Device
Standard hourly repair labor rate. This service tier covers standard Desktops, Laptops, Thin Laptops and Workstations.
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ADVANCED RATE

Servers - Networks
$ 150 00
Per Hour - Per Device
Advanced hourly repair labor rate. This service tier covers Advanced Workstations, Servers, NAS storage devices and most rack mounted enterprise grade network hardware.
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PER DIEM

No Device Restrictions
$ 500 00
Per Day Capped
This service tier is available to valid contract customers ONLY. The daily capped rate applies to all aforementioned devices and network appliances. Up to 10 hours per day maximum, at HALO technician's discretion.
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DAILY ONSITE SERVICE FEES

Daily onsite service charge for PER INCIDENT business customers.

HALO Computing does NOT conduct business  beyond our defined 20 mile service area.

ONSITE TIER ONE

Up to 5.0 MIles
$ 50 00
Daily Onsite
Onsite daily service fee, TIER ONE, 0 to 5 miles radius service area.
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ONSITE TIER TWO

5.1 to 10 MIles
$ 100 00
Daily Onsite
Onsite daily service fee, TIER TWO, 5.1 to 10 miles radius service area.
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ONSITE TIER THREE

10.1 to 20 Miles
$ 150 00
Daily Onsite
Onsite daily service fee, TIER THREE, 10.1 to 20 miles radius service area.
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Tiered Service Contracts

Three tiered progressive levels of service, all with a very high return on investment.

Sign up today to lock in Per Diem pricing and emergency support access.

No onsite daily service fees are charged to Contract customers.

STANDARD

For Households
$ 600 00
Yearly per Household
Covers Desktops, Laptops, NAS Storage Appliances, Wireless NAT Routers, Firewalls, Switches, UPS power protection and any other consumer and "pro-sumer" appliances
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Quarterly Security Audits
Router Test & Confguration
Firewall Test & Configuration
Malware, Virus, Pup and Trojan checks.
Emergency 24 / 7 Support

BUSINESS

One Location
$ 1,200 00
Yearly per Single Location
Covers all the aforementioned pertinent items in addition to rack mounted Servers, NAS Storage, SAN Networks, Enterprise Routers, Enterprise Firewalls and some web application deployments at one business location.
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Monthly Security Audits
Multiple Security Appliance Setup
PDC Design & Deploy with User Profile Audits
Web Application Deploy & Troubleshooting
Emergency 24 / 7 Support

ENTERPRISE

For Businesses with Multiple Locations
$ 3,000 00
Yearly up to 3 Locations
Covers all the aforementioned pertinent items in addition to multiple web application deployments at up to three business locations.
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Monthly Site Security Audits
Multiple Security Appliance Setup per Site
PDC Design & Deploy with User Profile Audits
Multiple Web App Deploy & Troubleshoot
Direct Support Technician access

Remote Administration Pricing

Remote Administration Services cover cloud services such as email, websites, basic server administration, security and configuration.

Limit is 25 cloud or remote services maximum per customer.

STANDARD

Up to Four Services
$ 150 00
Monthly Each
$150.00 to $600.00 Monthly
Covers remote administration of basic cloud email server, website administration, online application server and PDC instances. Customer responsible for all required licensing and fees. NO CUSTOM APPLICATIONS.
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BUSINESS

Five to Ten Services
$ 120 00
Monthly Each
$600.00 to $1,200.00 Monthly
Covers remote administration of basic cloud email server, website administration, online application server and PDC instances. Customer responsible for all required licensing and fees. NO CUSTOM APPLICATIONS.
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ENTERPRISE

Ten to Twenty-Five Services
$ 85 00
Monthly Each
$850.00 to $2,125.00 Monthly
Covers remote administration of basic cloud email server, website administration, online application server and PDC instances. Customer responsible for all required licensing and fees.
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CONTACT US TODAY

WE ARE AT YOUR SERVICE

Are you tired of dealing with overpriced technicians that treat you poorly
and never seem to get the repair job done on time or for the quoted price? 
We provide prompt courteous service and have over thirty years of hands on field experience.
MONDAY - FRIDAY 11:00 AM - 04:00 PM
SATURDAY - SUNDAY CLOSED
ALL SERVICES BY APPOINTMENT ONLY

Phone

(607) 972-3252

Location

118 Main Street Suite 2 Owego, NY 13827

Email

service@halocomputing.com